Hotel Retail Solutions

Give guests quick access to snacks, beverages, alcohol, and essentials at any time while automated systems handle retail, not your front desk.

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Hotel guest at self-checkout kiosk; KPI overlays show 30-day revenue $6,420, self-checkout share 83% kiosk / 17% front desk, and 7-day top sellers.
Video case study

Seamless retail at a busy downtown hotel

Front Desk Supervisor Jaylene Medina explains how 24/7 self-checkout improved guest convenience and simplified day-to-day operations.

Why hotels choose Impulsify

Drive predictable revenue with 24/7 self-service retail

Give guests 24/7 grab-and-go while PMS-synced charges, inventory alerts, and real-time dashboards drive profit with less effort.

Productivity icon — automation and time saved.

Productivity

Unattended kiosks take the load, so staff can focus on guest experience. No lines and no manual ring-ups.

Predictability icon — forecast visibility and accuracy.

Predictability

Real-time inventory and pricing alerts prevent empty shelves and expired items so night operations stay smooth.

Growth icon — revenue trending upward.

Growth

Data-driven bundles, promotions, and on-the-spot room-charge purchases turn sundries into a profit center.

x2
spend per transaction
+80%
self-checkout share
40%
fewer stockouts
$4.8k
average monthly lobby-market revenue

Make every hotel team's day easier

From residents to GMs, every stakeholder benefits from smarter self-service retail.

Night auditor reconciling daily sales with PMS—PMS Missing Sales report and retry ensuring accurate postings.

Night Audit

Tidy nightly close with PMS posting and retries. No double entry, no missing sales.

General Manager reviewing ImpulsePoint dashboard—SPOR, ATV, underperformers, and low-stock alerts at a glance.

Managers

Fewer retail headaches and more happy guests. Monitor stock and sales at a glance to adjust faster.

Front desk associate ringing up items on the ImpulsePoint sell screen and posting a room-charge to the PMS.

Front Desk

Kiosk handles most transactions, but associates can scan and charge to the room in seconds.

Owner or asset manager viewing portfolio-level revenue and margin reports across multiple properties in ImpulsePoint.

Owners

Portfolio-friendly reporting and consistent execution to indentify and standardize what works.

Integrates with your hotel PMS & payments

Hotel PMS integrations — seamless room-charge from ImpulsePoint and kiosks with nightly reconciliation and missing-sales retry.

Hotel PMS Integrations

Works with leading PMS platforms used across major brands—to keep room-charge flows seamless.

Payment processors — tap-to-pay and chip card purchases at kiosks with secure processing and daily batch reconciliation.

Payment Processors

Connect to the payment providers your finance team already trusts for easy guest purchases.

What Our Customers Say

"

Our hotel customers love the self check-out kiosk and charging items to their room because it's integrated into the PMS system. It's fantastic for additional ROI - hotels were previously losing revenue because guests didn't want to wait in line to pay for their items. Also, the data that the hotels now have about what is selling helps them to be better business managers. Impulsify is clearly leading the pack with this technology.

Hotel Group Purchasing Consultant
Raliegh, NC
"

Impulsify isn’t best in class. They’re in a class all their own. Impulsify makes exceptional retail execution look easy. It’s an illusion built on tireless effort, inspired creativity and passion for creating something unique and of authentic and lasting value to their customers.

Scott Youngblood
Area General Manager
Independent Luxury and Lifestyle